Australia Post Import Customs Clearance

Select your service *


Don't have time to complete the booking form?
Email us at ops@aucustomsclearance.com.au and we will complete the form for you!
*an additional $20 admin fee applies.

Customs Clearance Completed by:


Timeframes begin once ACC have received all essential information/documentation and do not include Customs holds or delays.

* Timeframes- refers to normal hours of business and only commences once all information/documentation is received to complete the entry on your behalf. ACC hours of business are 0830 to 1830 Monday to Friday, and 1000 to 1400 Saturdays. Public holidays and hours outside these times are excluded.

Australia Post notified to dispatch at 9am the next day.

Call us today on 1300 CUS CLR (1300 287 257) to discuss your needs or concerns.

User Details
First Name *
Last Name *
Email Address *
Password *
Please enter a password. Your email address and password will be needed in future to log in to your account.
Phone (please include for express contact)
Company Name (If applicable)
ABN (If applicable)
Address *
Suburb *
State *
Post code *
Country *
Destination City/Port *
Customs Clearance Criteria
Are the goods used? *
Do the goods contain any solid wood, plant materials or other biological components? *
Consignment Details
Customs Reference (if known)

Tracking Numbers (if known)

Estimated Weight (Kgs) (if known, as per your commercial and shipping documents)
Parcel Post Number (if known)
(If you do not provide this "Parcels Post number" there is a $50 administration surcharge for us to obtain it from Australia Post. Alternatively you can call Australia post on 1800 007 678 - "1" International tracking (follow prompts) - "3" Customer service representative (ask for the customs reference number from the international team, and provide us this information. )
Additional Information
Supplier/Sender Details
How did you purchase the goods? *
eBay Supplier
eBay Sellers ID
Online Website Supplier
Sender/Suppliers Name *
Suppliers Website Address
Other Supplier
Individual/Company Name *
Address
Apartment, Suite, Etc
Suburb
Country
State (if known)
ZIP/Postcode
Upload Your Documents
Australia Post or Customs/ABF letters *

Select a method to send us the Customs Notice you've received in the mail.

If you have not received this notice, select "I did not receive this notice" to proceed.

Please email your Customs Notice to ops@aucustomsclearance.com.au ensuring you include your customs reference in the subject line.

IMPORTANT: If you're emailing photos of documents please ensure they are clear and legible at A4.

IMPORTANT: We can clear your consignment without the physical customs notice, however please double check that the Customs Reference you've input above is correct.

Maximum 4MB file size per attachment
eBay/PayPal Receipt or Invoice* Suppliers Invoice/Receipt* Invoice/Purchase Receipt/Certificate of Origin *

Your invoice/purchase receipt must list the description, quantity and value of every item in your parcel.

If you've paid for postage and it's not listed on your invoice, then you must write the AUD amount it in the additional information section.

Please email your Invoice/Purchase to ops@aucustomsclearance.com.au ensuring you include your customs reference in the subject line.

IMPORTANT: If you're emailing photos of documents please ensure they are clear and legible at A4.

Maximum 4MB file size per attachment
Additional Information
Goods Description
Owners Reference
Do you know of any Tariff concession numbers for your products that you would like to claim on your behalf ?
Australia-US Free Trade Agreement (AUSFTA)

If your goods are actually manufactured within the USA then they may be eligible for duty exemptions under the AUSFTA.

Do you wish to claim an Duty exemption? *

Note: In most cases textiles, clothing and footwear DO NOT meet the requirements for duty free entry.

*Conditions Apply. If requested by Customs, you must be able to provide evidence of manufacture (e.g. email/declaration) from your supplier to claim this duty exemption. GST will still apply.

Declaration
I declare that I am the owner/authorized representative of these goods and that all information provided herein is true and correct.
I have read, understood and agree to the User Agreement and Privacy Policy and hereby authorise Australian Customs Clearance Broker to act as my/our Customs Broker in accordance with Section 181 and for the purposes of the Customs Act 1901.

Your IP address 168.1.8.122 is recorded for Customs and Border Security purposes.

Customs Clearance Completd by:

Timeframes begin once ACC have received all essential information/documentation and do not include Customs holds or delays.

* Timeframes- refers to normal hours of business and only commences once all information/documentation is received to complete the entry on your behalf. ACC hours of business are 0830 to 1830 Monday to Friday, and 1000 to 1400 Saturdays. Public holidays and hours outside these times are excluded.

Australia Post notified to dispatch at 9am the next day.

Call us today on 1300 CUS CLR (1300 287 257) to discuss your needs or concerns.

Sub Total
Credit card / Paypal fee
GST
TOTAL

Import Duty, GST and Other Charges

Your credit card will be charged for the services listed above.

Any additional Duty, GST or Gov entry fees will be charged separately once the Customs Clearance process is complete. You will also receive email notice of your Customs receipt for your records.

*Please refer to our Terms and Conditions for further information.

Additional charges for clearance services.